Understand how to request deletion of your data from DD Tailors, what gets removed, and how we handle the process.
Last updated: August 08, 2026
At DD Tailors, we respect your right to privacy and data ownership. You may request the deletion of your personal data and any business data associated with your account at any time. This page explains exactly what data we hold, how you can request its deletion, and what happens once the process is complete.
DD Tailors is developed and maintained by Duo Dev Technologies. We are committed to handling all data deletion requests promptly, transparently, and in accordance with applicable data protection laws.
Important
Deletion of your account is permanent and irreversible. All your data, orders, customers, measurements, inventory, and billing records stored within your workspace will be permanently erased. Please ensure you have exported any data you may need before proceeding.
DD Tailors collects and stores data across two categories: User Account Data tied to your personal login, and Business / Store Data associated with your tailoring shop workspace.
Depending on your role in DD Tailors, you have different data deletion options available to you:
You can delete your personal account AND your entire store/business workspace including all customers, orders, staff, and records. This is a full wipeout of all data associated with your business on DD Tailors.
You can request deletion of your personal user account. Your profile will be removed from the system. Business data (orders, customers) that you created within the store will remain under the store admin's account, as it belongs to the business.
You can delete your personal DD Tailors account directly from within the application. Follow these steps:
Log in to your account
Go to https://tailorstest.duodev.in/login and sign in with your credentials.
Navigate to Account Settings
Click on your profile avatar or name in the top navigation bar, then select Account Settings from the dropdown menu.
Scroll to the Danger Zone
Scroll down within your account settings page to find the Delete Account section at the bottom of the page.
Confirm your identity
You will be asked to confirm your password or re-authenticate to verify your identity before deletion proceeds.
Confirm deletion
Click Delete My Account in the confirmation dialog. Your account will be scheduled for deletion immediately.
Export Your Data First
Before deleting your account, we strongly recommend exporting any reports, invoices, or customer data you may need later. Go to Reports in the sidebar to download your data. Once deleted, recovery is not possible.
If you are a Store Admin (business owner), deleting your account will also trigger the deletion of your entire store workspace. However, if you only want to delete your business workspace while retaining your user account, you can do so separately from the store settings.
Go to Store Settings
From the sidebar, navigate to Settings → Store Settings to access your business workspace configuration.
Locate the Delete Store section
Scroll to the bottom of store settings to find the Delete Store option under the danger zone.
Confirm and submit
Type the store name and click Delete Store to confirm. All store data will be permanently removed. Your user login account will remain active.
Note: Only the Store Admin (the account that created the workspace) can delete the store. Staff members cannot delete store-level data.
When you delete your account or store, the following data is permanently and irreversibly removed from our systems:
In limited circumstances, we may be required to retain certain data even after deletion to comply with legal obligations or for legitimate business purposes. Such retained data is kept securely and is never used for marketing or shared with third parties.
Subscription payment records, invoices, and financial transaction logs may be retained for up to 7 years as required under Indian GST and accounting regulations. This data is stored in a minimal, anonymized manner wherever possible.
Aggregate, anonymized security logs (IP addresses, login attempts) may be retained for a limited period to protect against fraudulent activity and ensure platform security. These logs do not contain identifiable personal information.
If you have previously contacted our support team, those communication records (emails, tickets) may be retained for internal reference for up to 1 year after account deletion.
Completely anonymized, aggregated platform usage statistics that cannot be linked back to any individual user or business may be retained to improve our service.
DD Tailors supports multi-user workspaces where a Store Admin can add staff members with different roles and permissions. Here is how data deletion works for staff-level accounts:
We are committed to processing all data deletion requests promptly. Here are the timelines you can expect:
| Deletion Type | Immediate Action | Full Completion |
|---|---|---|
| Account deletion (in-app) | Account deactivated instantly | Within 30 days |
| Store / workspace deletion | Access revoked instantly | Within 30 days |
| Manual deletion request (email) | Acknowledgement within 48 hours | Within 30 days of confirmation |
| Cloud backups & caches | Flagged for deletion | Within 90 days |
After submitting a deletion request, you will receive a confirmation email. Once processing is complete, a final confirmation email will be sent to your registered email address.
If you are unable to access your account or prefer to submit a manual data deletion request, you can contact us directly. Manual requests are handled within the same timelines as in-app deletions.
Send an email to support@duodev.in with the subject line "Data Deletion Request". Include the following in your email:
Alternatively, use our Contact Us page and select "Account / Data Deletion" as the subject. Our support team will acknowledge your request within 48 business hours.
You can also reach our support team at +91 94876 90260 or via WhatsApp during business hours (Mon–Sat, 9 AM – 6 PM IST).
If you have any questions about this data deletion policy or how your data is handled, please get in touch with us:
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